•Provide oversight and management to the IT Business Application team to deliver IT services
•Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools
•Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates
•Manages the release process for applications which includes effective department wide and end user communication
•Manages testing scripts and identifies opportunities for improvement
•Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team.
•Addresses individual staff performance problems as needed
•Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
•Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
•Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies
•Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies
•Assists with the preparation of budget for IT systems and services related interfaces and applications
•Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry
•Maintains a strong understanding of technology and its application to achieve business objectives
•Prepares analysis and or proposals for other enterprise departments when necessary
•Serves as an internal consultant to other IT management staff and operations community as needed
•Develop and maintain an effective on-call rotation for 24/7 support
•Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required
•University degree or college in related technology filed 7-10 years for Business Applications Manager in relevant work management experience in applications support & Database role.
•Strong knowledge of business application development in C#.net with SQL Server, testing, preferably in the Casino field.
•Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, etc.
• Knowledge and understanding of goals and the interdependencies of functional departments and groups (in Casino industry) and the ability to lead large-scale complex IT projects in addressing overall business needs.
•Advanced knowledge of PHP Laravel or any PHP Framework
•Advanced functionally In Database MySQL, SQL Server, Mongoose DB, Postgres
•Advanced knowledge in API or Web-service
•Advanced knowledge In UI Design jQuery, Ajax, HTML5, CSS3, Bootstrap
•Knowledge in any framework for building real- time WebSocket or any framework
•Good at System Development Life Cycle, requirement gathering and analysis
•Casino Management Systems, Hotel Management Systems, SAP, Point of Sale
•Software development, Web Development, Database architecture
•Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
•Knowledge of information technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
•Chinese and English preferred/ other languages are advantages
How To Apply
- Address Sangkat 04, Preah Sihanouk
- Experience 5- 10 Years