Call Center 209 views

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Job Description

KEY RESPONSIBILITIES
  • Manage inbound and outbound customer calls in a timely manner.
  • Collect all customer complaint and submit to other respective department to resolve.
  • Feedback to customers with the available time that we can resolve.
  • Providing customers with product and service information.
  • Keep records of all conversations in call center system in a comprehensible way.
  • Update the progress status of each customer complaint on system.
  • Professional response to customer in timely manner.
REQUIREMENT
  • Bachelor degree of any field.
  • Relevant experience at least 2 years.
  • Good command in English, Ms Office such as Words, Excel, PowerPoint and others Microsoft Tools.
  • Can be able to handle all customer compliant, can work effectively under pressure and result oriented.
    Contact Information:
    HR:
    Phone: 093315150
    Email: [email protected]
    Address: #984, St 128, Sangkat Teuk Laak1, Khan Toul Kork, Phnom Penh, Kingdom of Cambodia

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