Call Center Operation 72 views

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Job Description

  • Operate phone calls from/to customers
  • Acquire enquiries and complaints from phone calls, social media, etc.
  • Pass enquiries and complaints from phone calls, social media, etc. onto related teams
  • Follow up, acquire solutions from related teams, and to update to customers
  • Follow Call Center protocol and procedures

Job Requirements

  • Must be able to communication in Chinese for work purpose. English is a plus.
  • High school degree or professional certificate in Call Center or Customer Service.
  • Must be able to work on different shifts (morning, afternoon, night, weekend, holiday).
  • Good sense of service provider (friendly, gentle, careful, smart, sharp, helpful, responsible).
  • Good experience in handling a lot of phone calls and complaints per day.
  • Good knowledge of or familiarity with technology and work process.

How To Apply

Interested individuals are very invited to submit up-to-date cover letter, CV with photo to [email protected] before 3rd January 2021, or visit Human Resources Department at head office at #19, Street 90, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh. Telephone: 023 722 172 / 093 222 689 / 093 222 078.

More Information

  • This job has expired!
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Company Information
  • Total Jobs 5 Jobs
  • Category Account/Finance
  • Location Phnom Penh
  • Full Address Building No.19, Street 90, Sangkat Sras Chork Touk, Khan Daun Penh, Phnom Penh
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