Customer Service Officer (1 Position) 219 views1 application

Job Description

  • Receive Shipment Advise from Sales Team to operate Import/Export shipment (Import/Export Clearance & Freight Forwarding Out/Inbound) effectively & Efficiency.
  • Follow up/Update info or Shipment status to Client/Partner.
  • Cooperate and follow up with Document/Clearance team.
  • Pre-alert to Clearance team for clearance schedule.
  • Contact Carrier/Partner for pre-arrangement or pre-alert.
  • Update Standard Local Charge of all carriers.
  • Settle payment for Local Charge to Carrier/GSA.
  • Cooperate with Truckers/Labor/Logistics Team for cargo delivery on time and correct address.
  • Cooperate with Sales team deeply for costing and scope of arrangement.
  • Keep soft/hard copy document in server and board.
  • Maintenance relationship with partners/customers for quicker arrangement.
  • Do daily shipment report for each shipment.
  • Other Tasks will be provided by Customer Services Supervisor or Operation Manager.


  • Bachelor degree of Business administration, Management or other related skills.
  • Both Genders, but Female is priority.
  • At least 1 years experiences in Logistics Company or years experiences in operation Field.
  • Be fast learner, smart & flexible person & team player.
  • Good communication & negotiation skills.
  • Fluent in English or/and Chinese is preferred.
  • Know well Microsoft Office, E-mail & Internet, Computer.
  • Eager to learn and gain new experiences (curious person with passion).
  • Hard working, patient and be able to work under pressure.

Friendly, morality, and high responsible for works.
Contact Information:017 789 818
Email: [email protected]
Address: #86E0E1, Street NW23, Bayab, Phnom Penh Thmei Sangkat, Sen Sok Khan, Phnom Penh Capital, Cambodia

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