Customer Service 38 views

Job Description

** Working Schedule : Mon – Fri (6:30-16:30); SAT (6:30-11:30)

** JOB DESCRIPTION
Perform day to day customer service related tasks including receiving sale order from customers and/or sales team, handling customer feedback and solving problem in order to ensure a smooth process and meet delivery cut off schedule.

1. Specific Job Responsibilities:

  •  Receive customers’ orders from Sale team and/or from customers directly, create Sale Orders (SO) in SAP.
  •  Co-ordinate with the internal teams (Sale/Commercial/
    Warehouse/Finance) to proceed smoothly the whole process of a Sale Order.
  •  Actively call customers to propose new products and/or promotion products.
  •  Receive customers’ complaints and co-ordinate with other internal teams to handle until it is solved.
  •  Ensure good performance on Customer Service related elements such as on-time SO creation, SO accuracy, Customer satisfaction. Ensure all credit notes are completed within the deadline as procedure.
  •  Perform ad-hoc tasks as requested by management team..

Job Requirements

** Qualification & experience:

  •  University graduate in Accounting and Finance.
  •  Self-improvement, working dependently and under high pressure
  •  Good command on English language and good computer skills.
  •  Effective communication and interpersonal skills.
  •  Good computer skills Ms. Office (Knowledge in SAP is a plus)
  •  Self-improvement, able to work independently and also a good team player
  •  Able to work under high pressure
  •  Good command in English language

How To Apply

081 888 194
[email protected]
Makro Sen Sok, No. 5734, Street 1003, Bayab Village, Sangkat Phnom Penh Thmey, Khan Sen Sok, Phnom Penh, Cambodia

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Company Information
  • Total Jobs 1 Jobs
  • Category Others
  • Location Phnom Penh
  • Full Address Makro Sen Sok, No. 5734, Street 1003, Bayab Village, Sangkat Phnom Penh Thmey, Khan Sen Sok, Phnom Penh, Cambodia.
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