Receptionist 20 views

Job Description

1. Correctly grasp the demand and supply of hotel rooms on the day, understand the arrival and departure of guests on the day, check the room status, and do a good job of room allocation;
2. Warmly receive guests, go through various procedures, and arrange check-in for VIP guests and conference guests in advance;
3. Strictly abide by the confidentiality system, safeguard the interests of customers, and promptly consult the superior in special circumstances;
4. Keep in touch with relevant departments, process all kinds of information in a timely manner, and strive to improve service quality and room occupancy rate;
5. Accept and process reservation information;
6. Respond warmly, politely, and quickly to guests’ inquiries, and provide guests with services such as message, wake-up, and consultation;
7. Familiarize yourself with all kinds of frequently used and important telephone numbers at work, and transfer each call quickly and accurately according to work procedures to ensure smooth communication and keep various records;
8. Responsible for checking out the guests, collecting the accommodation, laundry and other expenses by cash, transfer, credit card and other payment methods;
9. Classify the guest bills and enter them into the computer in time, and keep them properly;
10. Take good care of all types of equipment, ensure that communication equipment is clean and unblocked, and maintain its normal operation;
11. Carefully do a good job in the registration and custody of valuables and luggage storage and withdrawal;

Benefits

  • Working Hour       : 8 Hour per day
  • Working Day        : 6 days per week, Free  Meal , accommodation
    Other leave as per set by labor Law

Job Requirements

  •  Male/Female
  •  Cambodian Nationality
  •  Have experience work for hotel.
  • positive attitude, good personality
  •  Good in communication skills, friendly
  •  Very good spoken & written English, other languages are plus…
  •  Computer skill Word, Excel, Internet Email or other courses

How To Apply

Interested candidate are please send your CV by our Office Room A0201, Casa Meridiam, diamond Island, contact number 098 2996 85(Telegram) email: [email protected]

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