Senior Officer, Customer Relations 257 views

Job Description

• Promote Amret products and brand name among targeted communities and potential clients for IC, SME loans and savings products in assigned operating area with a view to delivering clear, transparent and accurate information to each client
• Provide clients in target areas with financial planning and consultation on IC, SME loans and savings products to ensure quality payments and savings plans
• Understand and apply credit policies and processes including analysis of client business risk and environmental and social risk to achieve quantity and quality objectives
• Check loan repayment schedule daily to ensure reimbursements are on time and problems promptly solved
• Follow up disbursements to make sure that the status of clients is updated and any problems promptly solved
• Provide services to clients based on good communication and ethical behavior
• Build and maintain good relationships with clients, local authorities and related networks
• Provide on-the-job training, coaching and support on loan implementation procedures and effective client relationships to ensure that newly assigned Credit Officers have a good understanding of loan policies and processes
• File documents and cash clearance records to ensure that daily transactions comply with credit, treasury and internal control policies and procedures.

Job Requirements

• Degree in banking, finance, marketing or related field
• Experience in banking or MFI industry at least 1 years in sales
• 1 year experience as credit officer
•  Good verbal and written communication in both Khmer and English
•  Good computer literacy
•  High commitment and able to work under pressure.

How To Apply

Tel: 012 992 132 / 070 700 123

Email: [email protected]