Senior QA & System Support 370 views

Job Expired

Job Description

  • Application Support responsibilities, including: 1-Provide fourth-level application support. 2-Application troubleshooting and resolution. 3-Vendor escalations (through ticketing process and followup)
  • Partner with Project Managers, ITS Infrastructure and Network Teams to ensure: 1-daily operations. 2-Plan new releases. 3- actively monitor application health.
  • Environment maintenance responsibilities, including: 1- Environment built-outs. 2- Training new environments synchronization. 3- Development and quality assurance(QA) environment maintenance
  • System administration responsibilities, including: 1- application installation/maintenance. 2-Application upgrade.
  • On-call responsibilities, including: 1- report any outages 2-respond to any failed maintenance/ application notifiaction. 3- provide application management support for any weekend work
  • Analyzing system architecture descriptions and translating into operational steps for deployment
  • Provide feedback to development team regarding required changes or improvement
  • Other duties as may arise

Job Requirements

  • Application Support responsibilities, including: 1-Provide fourth-level application support. 2-Application troubleshooting and resolution. 3-Vendor escalations (through ticketing process and followup)
  • Partner with Project Managers, ITS Infrastructure and Network Teams to ensure: 1-daily operations. 2-Plan new releases. 3- actively monitor application health.
  • Environment maintenance responsibilities, including: 1- Environment built-outs. 2- Training new environments synchronization. 3- Development and quality assurance(QA) environment maintenance
  • System administration responsibilities, including: 1- application installation/maintenance. 2-Application upgrade.
  • On-call responsibilities, including: 1- report any outages 2-respond to any failed maintenance/ application notifiaction. 3- provide application management support for any weekend work
  • Analyzing system architecture descriptions and translating into operational steps for deployment
  • Provide feedback to development team regarding required changes or improvement
  • Other duties as may arise

How To Apply

Tel: 085 228 168 / 098 472 168

Email: [email protected]

More Information

  • This job has expired!
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